Frequently asked questions

MyCallCrew is an AI phone receptionist for real estate agents and small businesses. It answers the calls you miss 24/7, talks with the caller in English or Spanish, collects their name, number and what they need, and sends you the lead right away.

An AI receptionist for realtors answers an agent's missed calls automatically, asks whether the caller wants to buy, sell or rent, captures their area, timeline and callback number, and sends the lead to the agent so no buyer or seller goes to voicemail.

Yes. MyCallCrew is a Houston-based AI answering service built first for real estate agents. It answers missed calls 24/7, qualifies buyers, sellers and renters, and sends each lead to the agent.

A traditional virtual receptionist uses people working set shifts and usually bills per call or per minute. An AI receptionist like MyCallCrew answers every missed call at any hour, handles several calls at once, and has flat monthly plans starting at $149.

Yes. Besides real estate agents, MyCallCrew answers calls for small businesses like plumbers, contractors, HVAC techs and salons. It captures the caller's name, number, the job or service they need, and how urgent it is, then sends it to you.

Yes. MyCallCrew answers forwarded calls 24 hours a day, 7 days a week, including nights, weekends and holidays.

No. You keep your number and forward only the calls you don't answer to your MyCallCrew line, so callers still reach you first.

Plans are month to month: Basic $149/month with 100 minutes, Basic Plus $199/month with 200 minutes, and Ultra $299/month with 400 minutes. Every plan starts with a 7-day free trial (card required, nothing charged today). If you keep it, a one-time $29 setup fee is billed with your first month when the trial ends. Extra minutes are $0.45 each. Premium Voice is $30/month on Basic and Basic Plus and included with Ultra. CRM sync is included with Ultra and is a $30/month add-on on Basic Plus.

We are rolling out CRM sync now, starting with Follow Up Boss. It is not live for any CRM yet, and we will only list a CRM here once it actually works. Until then, every lead is sent to you by text and email and saved in your dashboard, so you can add it to any CRM. CRM sync is included with Ultra, a $30/month add-on on Basic Plus, and not available on Basic.

Yes. MyCallCrew answers in English and Spanish and switches to match the caller.

Yes. You give a transfer number during setup, and your assistant can pass urgent callers to you.

Your greeting can tell callers they are speaking with a virtual assistant. Recording and disclosure rules vary by state, and you choose a greeting that fits the rules for your calls.

Yes. Every plan includes a 7-day free trial. You enter a card at signup but nothing is charged for 7 days. Cancel before the trial ends and you pay nothing, including no setup fee. If you keep it, your first month and the one-time setup fee are billed on day 8.

Yes. Connect your Google Calendar, Cal.com or Calendly in your dashboard and your assistant can check your open times and book showings or callbacks while the caller is on the phone.

Most customers are live within one business day of finishing setup. Sign up, forward your missed calls, and your assistant starts answering.